AI in desktop operations benchmark
Where does AI fit in your desktop operations?
Tell us how your team handles nine common desktop tasks today. You will get a task map that shows how your peers handle each task, what we recommend based on what we see in the field, and the steps that move you closer to it. Your answers stay in your browser.
AI in desktop operations benchmark
Your AI task map
Start with these foundations
These apply across every task, and they make each step below easier.
| Task | How you handle it | How peers handle it | What Anunta recommends | Steps to get closer to best practice |
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How to read this map. "Aligned" means your approach matches our recommendation. "Room to grow" means AI could likely take on more of this task. "Add safeguards first" means AI has more autonomy than the safeguards around it can support today.
Peers show what teams do, not what works. Peer figures come from Anunta's 2026 IT Operations and Automation Survey of 164 IT practitioners at US organizations with 501 to 10,000 employees (P-Q3). Recommendations reflect Anunta's field experience and the report's findings, and your own environment may call for a different approach.
Want a second opinion on a task?
Michael Meyer, Anunta's Director of Solutions, is happy to talk shop about the task your team is debating. Book time with Michael
Scheduling link: meetings.hubspot.com/michaelmeyer/mapping-ai-to-it-functions
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